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What to Look for During Quarterly Digital Audits image

Team of multiracial entrepreneurs talk in front of mind map on glass wall in office.

The beginning of a new year is a prime time for year-end reviews. For many businesses, it’s the time to review annual budgets, expenditures, goals and traffic, and for good reason. There’s nothing like looking back to look forward, since it helps business owners reflect on strengths and weaknesses and figure out where to lean in or pivot for the year ahead. Where some businesses go wrong, however, is making the start of a new year the only time they do a check-in. When it comes to their digital presence in particular, business owners would do well to make dedicated time for review sessions not once a year, but every single quarter (at a minimum). The digital space is changing ...

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The Power of Free image

Illustration of a gift box with confetti coming out of it.

Who doesn’t love getting things for free? But when brands give out freebies, they’re rarely actually free for the brand. So how do you make sure you’re getting a return on investment if you’re not getting paid? We’ve compiled a list of tips for how to do freebies right. Give Away Something of Actual Value Chances are that people won’t remember you if you give them a free pen with your company’s name on it. But if you host a raffle for product samples or for a free hour of your services? That’s a different story. Potential customers are more likely to become customers when they’ve received a taste of what they’re missing. Add Urgency to Your Offer People respond best to freebies ...

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Why You Should Be Updating Old Content on Your Website image

Isometric illustration with a laptop, men and women working on web design.

In case you haven’t heard the buzz online, the Google core update that rolled out in August 2024 has had a major impact on page views and user traffic for more than a few websites. As per Google, the update aims to improve search results so they’re geared toward reader service and are “genuinely useful.” Sounds vague, right? It all ties back to Google’s focus on E-E-A-T, which stands for experience, expertise, authoritativeness and trustworthiness. In other words, page rankings on search aren’t just about SEO, but a whole slew of factors. Now, instead of working on optimizing a page with the likes of keywords and meta text, creators need to also strongly consider things like brand reputation, site longevity ...

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How to Keep Your Travel Content Fresh in 2025 image

Happy young family on vacation. Parents and kids exploring European city, eating ice cream and looking map for direction.

The end of the year is somehow fast approaching already, so if you’re in the travel industry, now is a great time to plan your content for the 2025 travel season. To help you out, we’ve compiled some emerging travel trends from around the web — and offered some thoughts on how to approach those trends creatively in your content. Focus on Greater Health (and Less Booze) For years now, there has been a growing trend, especially among younger people, to take better care of their bodies. A trademark example of this trend is the phenomenon of shrinking alcohol consumption, especially among the younger generations. While many tourism destinations are rightfully proud of their microbreweries and distilleries (and there is great value ...

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2 Guides Are Better Than 1: The Advantages of More Frequent Publishing image

Two sets of a stack of magazine covers. Garrett County Visitors guide on the left, Visit Baltimore magazine on the right.

It’s common practice for visitor bureaus and chambers of commerce to print and distribute an annual guide. But there are good arguments for publishing more often! Take a look at just a few of them. Avoid Outdated Content When a publication has a shelf life of a year, content can grow stale — especially if it’s about events, exhibitions or member anniversaries that have already passed. Publishing twice a year instead of once reduces the likelihood that customers or prospects will pick up a book with obviously outdated information. Go With the Seasons This is especially crucial for visitor guides. The sorts of activities visitors may want to pursue are significantly different in the spring/summer and fall/winter seasons (think garden shows in the ...

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Get Better Engagement, More Conversions With Targeted Emails image

Flat design web banner illustration for Targeting online audience with email marketing campaign. Illustration of a laptop computer with an envelope mail emoji over top of it with a target bulls-eye emoji.

You already know that email marketing is key to reaching your customers. But do you have the right targeting system in place to reach the people who are actually most likely to buy from you? Here are just a few targeting filters you should consider implementing to ensure you’re reaching your optimal audience: Location: Do you want to reach only people in your city or county? Or people within a day’s drive? Age: Is your ideal audience young and single, just starting a family or on the verge of retirement? Income: Do you only want to reach people over a certain income threshold? Lifestyle interests: Maybe your product or service is something that mainly appeals to, say, homeowners or hobby ...

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These Instagram Best Practices Will Help Your Business Shine image

Abstract illustration of two smart phones using a social media platform to create photo posts of a scenic background.

As any business owner today likely knows, social media is a powerful tool. Whether that means setting up a strong Google Business Profile or managing a Facebook page, business professionals need to have a pulse on what their online presence looks like. Unsurprisingly, few platforms garner as much attention as Instagram. For business owners, the photo- and video-based platform can serve as a major asset to help promote products and services or get the word out about new offerings. Here are a few tips to make the most of the platform: 1 | Craft strong captions with a consistent voice A picture may be worth a thousand words, but that doesn't mean you should ignore the caption. Instead, use the caption space ...

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Same Places, Different Angle: How to Keep Your Travel Content Fresh image

Charming young people making video blog at the city street

Every visitor and convention bureau faces the same struggle year after year: how do you promote the same sights, restaurants, shops and venues repeatedly, while still making your content seem fresh? Luckily, we can help. Here is a list of expert tips on how to keep your travel content compelling from one year to the next. 1 | Add a multimedia component Even if you publish a print guide (which you should), you can add interest to the guide by linking to videos via QR codes throughout the book. The videos could be behind-the-scenes footage of photo shoots you did for the guide, or a quick, informal tour of a notable local place by one of your staff members. 2 | Tell a ...

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Why You Should Set Up a Google Business Profile image

Photograph of a person using a search engine on a laptop.

A Google Business Profile is a powerful way to help your business on search — and it’s easier to manage than you think. You know that moment when you’re searching for something on Google and you see a business profile card pop up? That’s a Google Business Profile page in action. A built-in feature on the search engine, these free profiles offer businesses the chance to develop a strong first impression online. And, since more than 83% of the global population uses Google as its primary search engine, according to Statista, chances are high that a Google Business Profile will get more than a few eyeballs on it. So how can you set up your Google Business Profile? 1 | Google Your ...

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How a Magazine Can Help You Reach Prospects image

The covers and opened examples of two magazines. One titled Innovation Delaware the other titled WilMU.

Whether you’re a membership association, a nonprofit or an employer in the education or healthcare space, you have important messages to communicate — and stakeholders who need to hear that message. What better way to keep potential members, donors or alumni engaged with your mission and vision than with a magazine that highlights your needs and accomplishments? For one, the consistent publication schedule of a magazine means your stakeholders are reminded of both your existence and your value on a regular basis, whether it’s monthly, bi-monthly or quarterly. Also remember that a beautiful magazine can be a keepsake, lending your message the kind of staying power that’s difficult to achieve in the digital age. 1 | Consider Print vs. Digital Your magazine could be ...

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